Wix charges automated shipping cost (typically around $4.00)/ However, I refund all but $2.00. So while the sample is free, customer pays for $2.00 of the $4.00 shipping fee.
After 3 years of supplying new customers with free samples, a "Freebie" site found us and published our free samples on their "millions of members" site. We had more than 3,000 requests in less than 12 hours. Each sample shipped costs $5 X 3,000 was simply impossible for our small firm.
We were forced to go to a free sample, but the customer pays partial shipping. WIX calculates all shipping for this site, and always estimates high. Samples cost approximately $4 to ship. So, to be as fair as possible, I return all but $2 that WIX charges to anyone ordering samples.
In other words, if WIX charges you $3.96, $4.05 etc., you will be refunded all but $2 to help us with the shipping, (and weed out people who just want freebies, but don't want this product). There are 2 samples in each order. I apologize for the change. It is NOT one I wanted to make. Thank you for your patience and understanding.
Laurel Sorensen